Prevent.Protect.Respond.
The National Civil Defense Service protects the people of South Sudan and their property from fire and other disasters — 24 hours a day, 365 days a year.
One number for fire, rescue and ambulance.
Juba · operational 24 hours, 365 days.
Call 888 only in a genuine emergency. For inspections, certificates and general enquiries, use our contact form.
Five services, one emergency line
Our mandate under the National Civil Defense Service Act 2022 covers firefighting, search and rescue, and ambulance services — supported by disaster management and a prevention programme that reaches into communities.
Firefighting
Round-the-clock fire response across Juba, backed by prevention, inspection and enforcement of fire safety legislation.
Search & Rescue
Trained teams recover and protect people caught in collapses, road incidents and water emergencies, including our River Rescue Unit.
Ambulance Services
Emergency medical response and casualty transport, coordinated with the same 888 line that dispatches fire and rescue.
Disaster Management
Coordinated preparedness and response to natural and human-made emergencies, with government partners and communities.
Fire Prevention & Safety
Risk assessment, high-risk premises registration, community training and public education that stop fires before they start.
A cornerstone of national safety
The South Sudan National Civil Defense Service is a cornerstone of national safety and emergency management in the Republic of South Sudan. Originally established as the National Fire Brigade, the Service has evolved under the National Civil Service Amendment Bill 2022 into a comprehensive civil defense and disaster management institution.
NCDS is mandated to prevent fire hazards, manage disasters, coordinate emergency responses, conduct public safety inspections, and protect communities from natural and human-made emergencies.
We work under the Ministry of Interior with government institutions, communities and development partners to strengthen emergency preparedness, response capacity, public awareness and disaster resilience throughout South Sudan.
Safety for all
Protecting lives and property
To protect the lives and properties of both the public and individuals within South Sudan against fire and disasters, guided by the core values and principles that drive the efficient and effective delivery of our service to the people of South Sudan.
How can we help you today?
Latest from NCDS
Press releases, campaigns and updates from the Service.
NCDS launches its new website
The National Civil Defense Service has launched ncds.gov.ss, bringing emergency advice, safety services and how to get involved together in one...
Read moreNCDS command
The Service is led by the Commissioner General, answerable to the Minister of Interior through the Undersecretary, and supported by senior command and eight Assistant Commissioners.
Gen. Dr. Roden Loro Karlo
Lt. Gen. Stephen Pal Kun Kek
Lt. Gen. James Malith Gatluak
Strengthening our response
Modern appliances, trained personnel and a disciplined command structure are the foundation of a service that can reach an emergency in time. Investment in fire tenders, rescue equipment and ambulance capability is central to the Pillars of Reform set out in our first strategic plan.
Our objectives commit us to identifying and recording premises with high fire risk, enforcing fire safety legislation, and providing prevention training to communities so that fewer emergencies happen at all.
Fire safety starts before the fire
Book a fire safety assessment for your premises, request community training, or get your extinguishers inspected and refilled by NCDS.